According to the annual audit report by India’s Comptroller and Auditor General (CAG), it was found that food was contaminated and the packaged food and bottled items were had past the expiry date. It further added that the food was stored openly and attracted flies, rats and cockroaches.
India’s railway network is the largest in the world used by 23 million passengers daily but its catering services are under constant criticism from passengers.
The report also speaks about cleanliness and hygiene not being maintained at catering units at stations and in trains, unpurified water used for beverages, waste bins lying uncovered and not emptied regularly and not washed periodically, food unprotected from flies and insects, and rats and cockroaches found in trains. The CAG report puts the blame on the frequent policy changes and failure of Indian Railways to provide kitchens, static catering units and automatic vending machines.